Have you ever wondered who is flying the plane when you travel on SA Express? Or wanted to know more about what a job as a cabin crew member is like? Well, now’s your chance! Every month we will introduce a few members of our SA Express family, because by getting to know them, you become part of the SA Express family too.
Buhle Mokoena
Senior cabin crew member
Length of Service at SAX: Nine years and nine months (with a 100 % attendance record)
Please tell us briefly what your job involves: It involves making sure that my fellow cabin crew members and I conduct ourselves according to the standards and policies outlined in our cabin crew manuals. I am also an on-board liaison between the cabin crew and flight deck.
What is your favourite part of your job? Working with different people almost every day and flying to different destinations. Each day is different and exciting and comes with new challenges.
What do you find most challenging about your job? Passengers not understanding that we are safety officers and are there to ensure that the flight takes off safely, as well as lands safely. We go through intense training before we can become cabin crew members.
What do you like about working for SA Express? There is good morale at SA Express; the staff is always helpful and there for you when you need help. We have team players who understand that no man is an island and that by working together we achieve more. There is mutual respect for our different cultures, as we are a multicultural company.
What would people find surprising about your job? Cabin crew members are very intelligent people who love their jobs. We do our job with passion and dedication.
Have you ever had any funny incidents or encounters? I don't have funny incidents, but rather memorable flights. I once had an unaccompanied minor who drew a beautiful picture for me and said: “Thank you ma'am, I had a great flight with you.”
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