SA Express Passengers Letters


Do You Have Something to Say?


Let us know what is on your mind by sending an email to customercare@flyexpress.aero.


**Letters may be edited, shortened or translated from their original language.**

The writer of the winning letter in the November edition of **Indwe** will receive a High Sierra Tushar backpack valued at R895.


Outdoor luggage brand High Sierra has recently launched in South Africa. This robust travel luggage will inspire your everyday adventures in life, whether you’re out enjoying nature or doing daily urban activities. The range offers a wide assortment of active outdoor gear, urban backpacks, and rugged luggage. The High Sierra Tushar Backpack features an extra-large, multi-compartment design with a fully padded Cushion Zone compartment that fits most 16.4” laptops. High Sierra is available at leading luggage stores nationwide. For a stockist near you, call +27 31 266 0620.

Congratulations...

to Simangele Nene, who wrote our winning letter this month. She has won a High Sierra Brody backpack valued at R1,095


Greetings

I recently boarded a flight from Johannesburg to Richards Bay. The weather in Richards Bay was not good at all, with ghastly winds, as there had been a storm earlier on.

Landing was delayed due to inclement weather. We had enough fuel to delay landing while the weather conditions were being monitored. I appreciate that we were kept informed of what was going to happen and why. The last thing a Richards Bay passenger wants is a diversion to King Shaka Airport in Durban, but the captain assured us that our safety was his first priority and if the second attempt failed, we would divert to Durban.

I’m not comfortable with flying at the best of times, but his voice was composed. It alleviated my worries and convinced me that I had the right person in the cockpit to determine the best course of action under the circumstances. The descent was very uneasy, but he eventually landed us safely in Richards Bay.

Thank you to the captain; it must be difficult to operate up there knowing that you are in charge of so many lives. I’m sorry I did not get the chance to thank you personally. Thank you also to the cabin crew. You composure definitely kept us calm.  

Kind regards
Simangele Nene




Share on Google Plus
    Blogger Comment
    Facebook Comment

0 comments :

Post a Comment